Privacy Policy

Last updated: September 21, 2025

Our Commitment to Your Privacy

At FrameLifter, we understand that your property photos are personal and sensitive. We've built our service with privacy as a core principle. This policy explains how we collect, use, and protect your information.

Information We Collect

Photos You Upload

When you use FrameLifter, you upload photos for enhancement. These photos are processed by our AI systems to improve lighting, exposure, and overall quality.

Account Information

We collect basic information like your email address when you create an account or make a purchase. This helps us provide service updates and process payments.

Usage Data

We collect anonymous usage statistics to improve our service, such as processing times and error rates. This data cannot be linked back to your specific photos or account.

How We Use Your Information

  • ✓ Process and enhance your photos using AI technology
  • ✓ Provide customer support and service updates
  • ✓ Process payments and prevent fraud
  • ✓ Improve our AI algorithms and service quality
  • ✓ Comply with legal obligations

Photo Storage and Security

Temporary Processing Only

Your photos are stored temporarily on secure servers only for the time needed to process them. We automatically delete your original photos within 24 hours of processing completion.

Enhanced Photos

Your enhanced photos are available for download for 7 days after processing. After this period, they are permanently deleted from our servers.

Security Measures

All data transmission is encrypted using industry-standard SSL/TLS encryption. Our servers are hosted on secure cloud infrastructure with regular security audits.

Data Sharing

We do not sell, rent, or share your photos or personal information with third parties, except:

  • • When required by law or legal process
  • • To protect our rights or prevent fraud
  • • With your explicit consent

Your Rights

You have the right to:

  • • Access your personal information
  • • Request correction of inaccurate data
  • • Request deletion of your account and data
  • • Withdraw consent for data processing
  • • Export your data in a portable format

To exercise these rights, contact us at privacy@framelifter.com

Cookies and Tracking

We use essential cookies to provide our service functionality. We do not use tracking cookies or third-party analytics that could identify you personally.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of FrameLifter after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@framelifter.com

Response Time: Within 48 hours

Data Protection Officer: Available upon request

This privacy policy is effective as of September 21, 2025and applies to all users of FrameLifter services.